MDAS 1271 - Administrative Procedures
3 Credits
Prerequisites MDAS 1151
This course builds on the skills and content learned in MDAS 1251 Health Care Essentials and focuses on the administrative responsibilities of a medical assistant. Topics covered will be medical appointments, scheduling procedures, telecommunications, medical coding, medical insurance, electronic health records, written communications, medical documentation, clinic management, human resource management, resumes, and interviewing.
Major Content Areas
Clinic and patient correspondence Medical coding Medical insurance Interviewing techniques Clinic and outpatient appointment scheduling Human resource management Clinic management
Learning Outcomes
Schedule patients for clinic appointments and outpatient procedures. Apply interviewing techniques. Document in the electronic health record. Define medical insurance terminology. Demonstrate empathy, understanding, and professional behavior in all administrative tasks. Design patient letters and other correspondence. Describe the clinic management and human resource management positions. Perform medical coding.
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