MCAP 1505 - Dealer Work Experience
4 Credits
This is on-the-job training at a MOPAR dealership. The dealer provides coordinated work experience in accordance with the program schedule. Work experience is supervised by the college’s MCAP staff and MCAP coordinator at the dealership. Prerequisites: Enrollment in MCAP and successful completion of the previous semester.
Major Content Areas
Production system Professionalism Industry experience Reinforced learning Customer service
Learning Outcomes
Practice proper shop safety in a production repair facility. Demonstrate industry expectations regarding professionalism and customer service Explain the flat-rate system Apply concepts and procedures learned in class to real-world applications Work with other professionals in a collaborative manner to repair customer vehicles.
|
