MCAP 1507 - Dealer Work Experience
4 Credits
This is on-the-job training at a MOPAR dealership. The dealer provides coordinated work experience in accordance with the program schedule. Work experience is supervised by the college’s MCAP staff and MCAP coordinator at the dealership. Prerequisites: Enrollment in MCAP and successful completion of the previous semester
Major Content Areas
Professionalism Reinforced learning Production system Customer service Industry experience
Learning Outcomes
Explain the flat-rate system. Demonstrate industry expectations regarding professionalism and customer service. Practice proper shop safety in a production repair facility. Apply concepts and procedures learned in class to real-world applications. Work with other professionals in a collaborative manner to repair customer vehicles
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