MCAP 1508 - Dealer Work Experience
5 Credits
This is on-the-job training at a MOPAR dealership. The dealer provides coordinated work experience in accordance with the program schedule. Work experience is supervised by the college’s MCAP staff and MCAP coordinator at the dealership. Prerequisites: Enrollment in MCAP and successful completion of the previous semester.
Major Content Areas
Reinforced learning Professionalism Customer service Industry experience Production system
Learning Outcomes
Practice proper shop safety in a production repair facility. Apply concepts and procedures learned in class to real-world applications. Demonstrate industry expectations regarding professionalism and customer service. Work with other professionals in a collaborative manner to repair customer vehicles. Explain the flat-rate system.
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