Aug 05, 2026  
2026-2027 DCTC Catalog 
  
2026-2027 DCTC Catalog

BUSN 1220 - Effective Business Communication



3 Credits
Learn and practice skills to communicate your message directly and effectively to generate the desired results,whether in a meeting, presentation or written media. Assess your audience prior to communicating to maximize effectiveness. Facilitate group participation including handling disruptive behavior. Learn to apply skills in any situation to achieve win-win negotiations.

Learning Outcomes
Assess the communication process.

Produce various business correspondence while managing neutral, persuasive andbad-news messages.

Use effective negotiation skills

Deliver effective presentations

Use proper grammar, punctuation & spelling

Manage disruptive behavior

Use visual aids