BUSN 1270 - High Performance Teams
1 Credits Develop the skills and knowledge to cultivate productive work teams. Learn to defuse resistance to change and foster support and involvement in developing a shared vision. Master conflict resolution and negotiation strategies essential for supervisors and others in leadership positions in fostering self-managed work teams from forming, norming, storming, and performing to transforming.
Learning Outcomes Practice set measurable team objectives communicate teamwork expectations. Identify characteristics of a “high performance team”. Describe stages of team development and identify team member roles. Describe the need for understanding accountability and performance management for team members. Manage conflict situations.
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